Privacy Policy
Last updated: May 2026
This policy explains how Warwickshire Specialist Cars Ltd collects, uses, and protects your personal data when you visit our website or contact us. We take your privacy seriously and will never sell your data to third parties.
1. Who We Are
Warwickshire Specialist Cars Ltd is a company registered in England and Wales (Company No. 13883456), with our registered office in Leamington Spa, Warwickshire. We are registered with the Information Commissioner's Office (ICO No. ZB672629) and are authorised and regulated by the Financial Conduct Authority (FCA No. 1006097).
For data protection purposes, we are the data controller. You can contact us at:
- Email: info@warwickshirespecialistcars.com
- Phone: 07398 831 565 / 01926 919 337
2. What Data We Collect
We collect personal data in the following circumstances:
- Contact form: Name, email address, phone number, message
- Part exchange enquiry: Name, contact details, vehicle registration, mileage, service history
- Finance enquiries: Name, contact details (finance applications are processed by Close Brothers Motor Finance)
- Website analytics: Pages visited, time on site, device type, approximate location (anonymised)
- Cookies: See Section 6 below
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry or request | Legitimate interests / Contract |
| Processing a finance application | Contract / Legal obligation |
| Sending you information about vehicles you expressed interest in | Legitimate interests |
| Improving our website and services | Legitimate interests |
| Complying with FCA regulatory obligations | Legal obligation |
We do not use your data for automated decision-making or profiling.
4. Who We Share Your Data With
We only share your data where necessary:
- Close Brothers Motor Finance — when processing a finance application on your behalf
- AutoTrader — if you enquire about a vehicle listed on AutoTrader
- Email service providers — to deliver your enquiry to us securely
- HMRC / FCA — where required by law or regulation
We never sell your personal data to third parties for marketing purposes.
5. How Long We Keep Your Data
- General enquiries: 2 years from last contact
- Finance-related records: 6 years (FCA regulatory requirement)
- Website analytics: 26 months (standard analytics retention)
6. Cookies
We use the following types of cookies on this website:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Site navigation, form security, session management | Session |
| Analytics | Understanding how visitors use the site (anonymised) | Up to 26 months |
| Personalisation | Remembering your vehicle browsing preferences for your next visit | 30 days |
You can manage your cookie preferences at any time using the cookie banner on our website, or by clearing your browser storage.
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Erase your data (where we have no legal obligation to retain it)
- Restrict how we process your data
- Object to processing based on legitimate interests
- Portability — receive your data in a machine-readable format
To exercise any of these rights, contact us at info@warwickshirespecialistcars.com. We will respond within 30 days.
8. Complaints
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the website after any changes constitutes acceptance of the updated policy.